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Italian Speaking Customer Service Advisor

Overview

Do you enjoy helping customers and providing solutions in a fast-paced environment? Are you a fluent Italian speaker with a passion for customer service? If so, this could be the perfect opportunity for you.

We are currently recruiting for an Italian Customer Service Advisor to join a well-established and growing business.

The role is based in a convenient location between Nottingham and Derby, offering a great working environment.

This position comes with an excellent benefits package, ongoing training, and strong opportunities for career progression.

Skills & Experience
  • Fluent Italian speaker (essential)
  • Previous experience in a call centre or customer service role
  • Strong communication skills with the ability to convey information clearly
  • Good IT and administrative skills
  • Ability to remain calm under pressure in a fast-paced environment
  • Strong organisational and multitasking abilities
  • A proactive and customer-focused approach
Roles & Responsibilities
  • Handle inbound and outbound customer calls in a professional and timely manner
  • Respond to customer enquiries via email and live chat
  • Provide accurate information and support to customers
  • Identify opportunities to upsell products and services where appropriate
  • Maintain and update customer records and internal systems
  • Prepare documentation including invoices, proformas, and credit notes
  • Liaise effectively with internal teams to resolve customer queries
About Express Recruitment
Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates. We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on 👉 https://bit.ly/3IaEnI7Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on https://bit.ly/3NHa9NR or give us a call on 0115 924 0110 and we will do the rest for you.
Job Location
Eastwood
Salary
c£26,000 - £28,000 Per Annum D.O.E
Job Type and Hours
Full time, Permanent

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