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IT Hardware Field Service Engineer

Overview

Express Recruitment are delighted to be working with a well-established Business Service Provider, who promote an environment of individual growth and progression, are looking for an IT Hardware Field Service Engineer to join their team of professionals in Gloucester.  

The successful candidate will manage clients on a day-to-day basis, visit clients on site to deliver exceptional IT support, mainly the installation, commissioning, configuration and repair of a wide range of printers and associated IT hardware equipment. Due to the positions travel requirements which is regionally across Gloucester and surrounding areas, a full, clean UK driving licence is essential to apply for the role.  

For the position, they are offering a competitive salary of up to c£32,000 per annum D.O.E and a generous benefits package including £450 monthly car allowance, hybrid working, fuel card, work mobile phone and laptop, a pension scheme, private medical provisions, and more! 

Skills & Experience
  • Proven experience in commissioning and configuring a wide range of printers  
  • Demonstrable experience working with networking protocols, including TCP/IP, printer servers and drive deployments  
  • Competent user of print management software preferred but not essential  
  • Experience connecting and configuring routers, firewalls, and switches 
  • Have a polite and professional manner whilst always putting the customer first 
  • Experience solving complex hardware and software issues from diagnosis to completion 
  • Possess a full, clean UK driving licence 
Roles & Responsibilities
 
  • Install, configure, service and repair a wide range of printers, including brands such as HP, Lexmark, Canon and Sharp 
  • Strip down/rebuild printer machines and replace broken and obsolete parts  
  • Manage day-to-day interactions with clients including updating them regularly 
  • Visit and support customers around Gloucester and surrounding areas 
  • Act as the primary point of contact for customer escalations regarding printers, scanners and photocopiers  
  • Address complex printer issues in line with contractual requirements 
About Express Recruitment
Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates. We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on 👉 https://bit.ly/3IaEnI7  Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on https://bit.ly/3NHa9NR or give us a call on 0115 924 0010 and we will do the rest for you. 
Job Location
Gloucester
Salary
Up to c£32,000 per annum D.O.E + £450 monthly car allowance  
Job Type and Hours
Monday – Friday, 8:30am – 5:30pm

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