Express Recruitment Reveal the True Cost of a Bad Hire! Read the Full Report

Partner with us

Call Our Team On 0115 924 0010

French Speaking Customer Service Advisor

Overview

Express Recruitment are delighted to be working in exclusive partnership with a globally recognised lifestyle brand to recruit a passionate Bilingual Customer Service Advisor (French & English) to join their growing Customer Experience team in the Leicester area.

Whether your background is in customer service, retail, hospitality, care, teaching, support work or another people-focused environment, if you enjoy helping others and delivering exceptional experiences, this could be the perfect opportunity to take your career in a new direction.

Offering a competitive salary, monthly bonus, hybrid working and fantastic employee benefits, this is an exciting opportunity to join a business that truly puts its people first.

Skills & Experience
  • Native or C2-level French speaker, with excellent English communication skills
  • Previous customer service or people-focused experience
  • Candidates from retail, hospitality, care, teaching, healthcare or support work are encouraged to apply
  • Excellent written and verbal communication skills
  • Strong problem-solving skills with a positive, resilient attitude
  • Comfortable working independently and as part of a team
  • Confident using multiple systems in a fast-paced environment
  • A full UK driving licence and access to a vehicle is preferred due to the office location
Roles & Responsibilities
  • Deliver outstanding customer service via phone, email and live chat in both French and English
  • Handle customer enquiries including orders, deliveries, returns and refunds
  • Resolve customer queries efficiently while meeting quality and service standards
  • Build strong customer relationships through friendly, personalised support
  • Confidently promote products and provide expert advice
  • Work collaboratively with colleagues to continuously improve the customer experience
  • Support customers across multiple markets, including the UK and Europe
About Express Recruitment
Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates. We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on https://bit.ly/3IaEnI7 Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on https://bit.ly/3NHa9NR or give us a call on 0115 924 0010 and we will do the rest for you.
Job Location
Leicester, Leicestershire
Salary
c£29,000 per annum D.O.E + Monthly Performance Bonus
Job Type and Hours
Monday to Friday, 8:00 – 16:00, 3 days in the office, 2 days from home.

Apply for this position

*
*
* Attach your resume. Max size 2mb Allowed Types: pdf, docx, doc
  By using this form you agree with the storage and handling of your data by this website.